Why Salesforce Acquired Informatica
Salesforce have a Data Cloud problem. It's central to the Agentforce pitch, but no one wants to use it. Can Informatica fix Salesforce's CDP woes?
Demand Agents: Human Assisted AI
AI is a powerful tool, but when planning AI projects, companies need to be clear on how it can deliver value and where it can boost productivity.
Next-Gen Automation: The Outlook for Agents
Agents are still a long way from being production-ready. New announcements from Microsoft and Salesforce show that the capability gap is closing.
Next-Gen Automation: The Role of Agents
AI agents are not a replacement for traditional rule-based automation workflows. They merely expand the types of business processes that can be automated.
Demand Agents: Do Customers Want AI?
AI has been pitched as a technology to increase efficiency and reduce costs. Has anyone considered whether their customers want the AI option?
Rise of the Agents
AI agents are heralded as the next wave of enterprise AI. But will they overcome cost and security concerns to kick-start Generative AI adoption?
When will Generative AI Deliver?
Customer adoption is slowing, even while tech investments are booming. It's time to ask when Generative AI will become cost-effective for everyone.
The Rise of Passkeys
The death of passwords is nigh. Passkeys are the future of authentication. Do they solve the problem of bad passwords, and will users adopt them?
Big Operations and The Automation Myth
Sprawling tech stacks mean that business departments now own more applications than IT. Do business teams have the skills required to manage their apps?
Next-Gen Automation: How AI will Impact Business
Generative AI has the potential to improve productivity and reshape business. In doing so, it will create many winners and result in a few losers.