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Why Process leads to Reporting

Effective reporting is essential for marketing success. Yet, missing performance data is commonplace. Fill the gaps by fixing production processes.

| Marketing Operations

Revolution When: AI and the Open Web

Marketers and publishers have long benefited from search engines. Today, search threatens the web. A new deal is needed before AI bankrupts itself.

| Digital Marketing

Measuring the Value of Marketing Operations

Marketing Operations is more than just a cost centre. It's a strategic multiplier that enhances the value of campaigns. How do you prove that to a CMO?

| Marketing Operations

Revolution When: The Waiting Game

Like all cutting edge technologies, Generative AI attracts excessive hype and uncertain ROI. Amid a trough of disillusionment, its time will come.

| Digital Transformation

What is Salesforce Marketing Cloud Next?

Salesforce have a new marketing cloud. Beyond the AI hype, Marketing Cloud Next is a radical modernisation of an increasingly outdated platform.

| Marketing Technology

Why Salesforce Acquired Informatica

Salesforce have a Data Cloud problem. It's central to the Agentforce pitch, but no one wants to use it. Can Informatica fix Salesforce's CDP woes?

| Marketing Technology

Demand Agents: Human Assisted AI

AI is a powerful tool, but when planning AI projects, companies need to be clear on how it can deliver value and where it can boost productivity.

| Digital Transformation

Order and Chaos: Organising Unstructured Data

Marketers have more data than they can possibly use. Yet, low data completeness is an ongoing challenge. Generative AI can help solve both issues.

| Marketing Operations

The Rebirth of Marketing Automation?

Marketing automation has been neglected, while vendors chase other markets. Is that about to change? Will long-standing issues finally be fixed?

| Marketing Technology

Bridging the Gaps: Finding the Buying Group

Buying groups are the basis for successful ABM. Yet, how do you map them? AI removes the manual tasks no one wanted to do anyway.

| Marketing Operations